Privacy Policy

Future Software Development B.V. respects your privacy. We comply with the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens) and the Dutch Telecommunications Act (Telecommunicatiewet). In this Privacy Policy you can read what kind of personal data we collect and how we store, protect and use your personal data. Furthermore, you can read for which purposes we will use your personal data and with which third parties your data will be shared.

What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the “Website”, our “Mobile application" Instantly and all products and services that we offer you via our website and mobile application.

Personal data

In this Privacy Policy, your "personal data" means information or pieces of information that could allow you to be identified as a person.

Your consent

Future Software Development B.V. will not collect, use or disclose your personal data without your prior consent. Therefore, we ask you to agree to this Privacy Policy before you can use our website and mobile application.

Are you under the age of sixteen?

If you are under the age of sixteen, you may not make use of our website, mobile application, or our services. Creating an account with false information or registering an account on behalf of someone who is underage is a violation of our Terms. If you'd like to report an account belonging to someone underage, please send us an email at [email protected]. We'll promptly disable the Instantly account if it's reasonably verifiable that the account belongs to your underage child. You won't receive confirmation of this action. If the reported child’s account isn't reasonably verifiable as belonging to an underage user, then we may not be able to take action on the account. In this case, if you're not the parent of this child, then we strongly recommend that you encourage a parent to contact us using the instructions above.

Which personal data do we process?

Your personal data may be collected in several ways, for example when you visit your website, create an account in our mobile application, place an order, subscribe to a service, contact us or use our services in any form.

How do we use your personal data?

We use and process the personal data you have provided us with for the purposes described below.

Who do we share your personal data with?

Future Software Development B.V. does not sell, trade, or rent personal data to third parties. We will share data with the artist/company you have followed or subscribed to. Future Software Development B.V. trusts these artist/companies will only use and process the personal data as described above (‘how do we use your personal data’).

Third-party service providers

In order to render our services, there are data that we will need to share with third-party service providers.

Generic aggregated (non-personal) data

We may share generic aggregated data with our business partners, trusted affiliates and advertisers. In such case the data will be fully anonymized.

How do we protect your personal data?

We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We use appropriate data collection, storage and processing practices.


We may use cookies to enhance your experience when you use our Website and Mobile application. A cookie is a small text file, containing a string of characters that can be placed on your device when you visit a website or use a mobile application. This text file uniquely identifies your browser or device. When you visit our Website or Mobile application again, the cookie allows our Website and Mobile application to recognize your browser or device. You can change your cookie settings in your browser or mobile device, if you don’t want cookies to be sent to your device. Please note that some Website and Mobile application features or services of our Website and Mobile application may not function properly without cookies.

We use the following types of cookies on our Websites and Mobile application:

Technical cookies: these are cookies that are essential for the operation of our Website and mobile application, they enable you to move around our Website and Mobile application and use our features.

Analytical/statistical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve the Website, Mobile application and mailings, and thus offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they’re using our Website and Mobile application. This helps us to improve user navigation and ensure users to find what they need more easily.

Tracking cookies: these cookies monitor clicking behaviour and surfing habits. By means of these cookies we can see whether and when you view your profile, and whether you click through to our Website and Mobile application.


We use several pixels for remarketing, marketing, and analytical purposes. We use the following pixels on this website and mobile application: Facebook pixel, Google Adwords pixel, Snapchat Pixel and Google Analytics pixel.

Third party websites

You may find advertising or other content on our Website and Mobile application that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites or mobile applications and are not responsible for the practices employed by websites or mobile applications linked to or from our Website and Mobile application. In addition, these websites, mobile applications or services, including their content and links, may be constantly changing. These websites, mobile applications and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website or mobile applications, including websites that are linked to our Websites and Mobile application, are subject to the terms and policies of that website or mobile application.

Modifications to this Privacy Policy

We can update our Privacy Policy from time to time. When we change this Privacy Policy in a significant way, we will post a notification on our Websites or Mobile application along with the updated Privacy Policy. We may also notify you via your email address, and request you to accept the updated Privacy Policy before you can continue your use of our Website and Mobile application.

Your rights and who to contact

You have the right to tell us if you:

If you have any questions, comments or concerns about how we handle your personal data, please contact us. You can contact Future Software Development B.V. by e-mail: [email protected]. Please use the following subject: ‘Privacy Policy Instantly’.